Managed Services

A company’s output boils down into two overall sectors—practices specific to the business that truly fund their growth, and smaller, generic practices shared by all companies. More and more companies are easing their workload by turning to a Managed Services Provider (MSP). But what exactly is a Managed Services Provider?

Simply put, an MSP is a company that takes on other companies’ generic business processes to ease the workload. A good example of a generic business practice is IT support. If a company uses an in-house IT department for all their support needs, they can easily become bogged down under the weight of demand. Moreover, it is quite hard to find competent IT staff members who can understand your requirements clearly and deliver services that match your expectations. It is also very expensive hiring full time employees and providing them with essential training on the job. This, in turn, will reduce the company’s efficiency and output. Alternatively, a company may outsource its IT support on a reactive basis, again leading to delays and decreased productivity.

However, if the same company were to employ an MSP, they would be guaranteed a fast, proactive service, allowing them to focus on their specific business practices. The MSP will take on the role of IT support, offering expert advice to solve the problem quickly. By turning over control to the MSP, the company in question will be able to streamline their practices, and concentrate on what really drives the business. This will also free up any internal departments to focus on strategic work, and be confident that experts are handling their data and practices securely and proactively. Some of the benefits include:

  • Have more time: By utilizing a Managed Service Provider, your staff will be able to focus more on their projects, ultimately improving productivity.
  • Less Burden of Compliance: Several companies are obligated to meet the standards such as Payment Card Industry Data Security Standard and Sarbanes–Oxley Act, Gramm–Leach–Bliley Act, Health Insurance Portability and Accountability Act, and more. When you hire a managed service provider, you will be able to meet these standards without putting extra burden on your in-house team members.
  • Fixed Charges: Companies require proper networks, security, storage and other equipment to handle their businesses, and unexpected costs can arise anytime. If you utilize the Managed Services, you will be able to save money, by taking advantage of fixed monthly payment plans.
  • Exceptional Support: Nowadays, 9-5 model does not work. Your users need exceptional support, anytime of the day! A Managed Service Provider will be available for your users – day and night, increasing your credibility and solving users’ problems efficiently.

An Internet Service Provider (ISP) is a company dedicated to providing third parties access to the Internet. When selecting the most appropriate ISP, the most crucial thing to consider is the requirements of your company. Do you need Internet to handle all your business communication or other processes required to get the work done? It will help you determine the range of bandwidth required — basic dial-up connectivity or a broadband connection that is able to offer many individuals with high speed connections simultaneously.

The main purpose of an ISP is to save costs for the outsourcing company. They will work closely with the team to provide reliable Internet sources. By using an ISP, a business can benefit from a more streamlined and tailored service. Similar to the aim of the MSP, this will allow the company to focus their energy on their specific business practices, without needing to worry about their internet practices.

By outsourcing their workload, a business can focus on what keeps them open – their specific practices that make them a business. The outsourcing providers will work closely with the business to efficiently manage costs, and always look for ways to save money. MSP and ISPs are a fast-growing industry because companies are realizing the benefits of working with industry experts, and the savings this has on their valuable time, money, and resources.

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