SMB is an abbreviation for small and medium-sized (or mid-sized) business. A business with 100 or fewer employees is generally considered small, while one with 100-999 employees is considered to be medium-sized. Businesses that land within the SMB parameters tend to require a unique set of solutions in order to compete and thrive, and Red Rock Reef has addressed this by being the first to offer the Panoply BPO suite of services.
If you represent an SMB, and if you feel that the cost of obtaining proper infrastructure and support is what’s impeding your business’ stability and growth, explore the Panoply BPO page and then contact us immediately. There is a better way.